All work
SaaS · AI · Web Development

ITBoost

Backend lead on an enterprise IT-documentation SaaS — scalable systems, secure auth, and high-load API integrations.

SaaSAIWeb Development

As Backend Project Lead for ITBoost — an MSP documentation SaaS by ConnectWise — built scalable systems with Node.js, JWT, Redis, Async, and Passport, integrated with .NET services and third-party APIs under high load. Also contributed across the frontend (React, Redux, Bootstrap, Angular), with SaaS and AI automation and integrations to n8n, Make.com, Zapier, and GoHighLevel.

What we built

  • Designed a robust backend with Node.js, JWT auth, Redis caching, async processing, and Passport authorization.
  • Integrated .NET services and multiple third-party APIs to extend functionality under high load.
  • Contributed to the frontend with React, Redux, Bootstrap, and Angular for a seamless, responsive SaaS experience.
  • Specialized in SaaS and AI automation, RAG, vector databases, and workflow automation (n8n, Make.com, Zapier).
  • Implemented secure authentication, caching strategies, and asynchronous workflows.
  • Delivered enterprise-grade performance, reliability, and security at scale.

He got good skills and is also an intelligent person. Will hire him for my next projects. Job well done!

4.9Verified client review · Upwork

Outcome

A feature-rich, scalable, and secure IT-documentation SaaS used by IT professionals worldwide — improving documentation workflows and positioning ITBoost as a reliable, high-performance product within the ConnectWise ecosystem.

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